Refunds Policy

At NAS IT Services, we strive to ensure our clients are satisfied with our services. This Refunds Policy outlines our practices regarding service cancellations, refunds.

1. Refund Eligibility

• Timeframe: You may request a refund within 7 days of the service date or purchase.

• Scope: This policy applies to eligible services provided by NAS IT Services. Some customized or non-refundable services may not qualify for refunds (see details below).

2. How to Request a Refund

To initiate a refund request, please contact our support team via email at support@nasitservices.com within 7 days of the service date. Include the following information in your email:

• Full name and contact details

• Description of the service and reason for the request

• Proof of purchase (e.g., invoice or receipt)

Our team will review your request and respond within 2-3 business days with further instructions.

3. Refund Process

Once a refund request is approved, we will process the refund to the original payment method. Credit may take 5-7 business days to reflect in your account, depending on your bank or payment provider.

4. Non-Refundable Services

Certain services, such as customized IT solutions, consulting services that have been fully delivered, or software licensing fees, may not be eligible for refunds. We encourage clients to discuss service terms prior to finalizing purchases to ensure clarity on non-refundable services.

5.Return policy /Shipping policy

• We accept return in 7 business day.

• Once your service booked your products will be delivered within 5 to 7 Business day.

5. Contact Us

For any questions about this policy, please reach out to our support team at support@nasitservices.com. Our goal is to ensure a fair and transparent process that meets your expectations.